Senior Account Executive
Client servicing
Singapore/Hybrid
Role summary
Senior Account Executives at Battenhall work across a wide range of digital communications disciplines including social media (organic and paid), PR, influencers, and data and insights. Having a genuine passion for social media and communications is a must, as well as a desire to nurture and grow your skill set and that of your peers, by taking advantage of training and mentoring initiatives, to enable us to deliver excellent client work as an award winning team.
Responsibilities
Working as part of a fast growing, global team, a Senior Account Executive’s responsibilities include, but are not limited to:
- Leading key elements of project and retainer work on a day to day basis, under the direction of Account Managers, Account Directors, and Client Leads.
- Playing a key role in producing written materials such as social media posts, press releases, news stories, reports, case studies, and product information.
- Proofing written materials to be signed off by the Account Manager and/or Account Director.
- Pitching written materials featuring ideas and announcements to influencers and members of the press.
- Delivering analytics reports on social media, PR and influencer activity, monitoring conversation, traffic, engagement, and followers.
- Getting involved in creative brainstorming of concepts for social media and PR campaigns, including pre planning ideas.
- Responding to inquiries from members of the press, influencers, their management, and the broader team, offering counsel where appropriate.
- Handling all aspects of individual clients’ and brands’ social media profiles including LinkedIn, Instagram, YouTube, Twitter, Facebook, TikTok and more.
- Setting up paid social media campaigns for review.
- Working with new biz teams on research, ideation and pitching.
- Attending client calls and internal meetings (virtual and in-person), providing activity updates, leading sections of the calls, and working with team members to prepare agendas, presentations, and follow up notes to ensure actions are completed.
- Monitoring social media and press coverage, working with other team members to communicate results.
- Supporting junior team members day to day as well as working alongside the Account Managers to develop account manager and line manager skills.
- Proactively attending industry events, conferences and networking sessions.
- Working across multiple accounts and projects at the same time.
- Getting involved with the Battenhall Buddy scheme to provide help and advice to new joiners including fellow Senior Account Executives, Account Executives, Junior Account Executives and Interns.
- Looking to utilise non client time to get involved in Battenhall brand communications and company initiatives such as Taskforces.
- Reporting to Account Managers and Account Directors on day to day work while ensuring collaboration across the whole team.
Key skills
- 2-3 years experience in a social media, digital comms, design or PR agency, or working in a communications or marketing department in-house.
- Confident in your abilities, able to share knowledge with the wider team, and begin to identify specialist skills.
- You will need to demonstrate outstanding verbal English, written, presentation, and interpersonal skills with the ability to write exceptional copy.
- You will have strong interpersonal skills virtually and in-person.
- You will need to demonstrate the ability to work to tight deadlines and meet all the demands and pressures of teams and clients. You will need to work quickly and efficiently without compromising on quality.
- Being confident to identify when and who to ask for help and support.
- Continual interest and efforts to build your experience and skill set through mentoring, training, 20% time, and new business exposure.
- You will have the ability to work both independently and as part of a collaborative team, identifying improvements to ways of working and collaborating with managers and directors to implement positive change.
- Motivated by success and eager to develop management skills.
About Battenhall
Battenhall is an award-winning communications agency for the social media age, with a mission to innovate through digital products, services and skills. Battenhall works with some of the world's most respected brands on a full range of PR and marketing communications campaigns that incorporate paid and organic social media, research and insights, design, content, influencer engagement, reputation management, training and more.
We are always on the lookout for talented and enthusiastic people to work in our team. We have a working culture that is fun, dynamic and somewhere you will learn a lot and can grow as the business does. We are offering a competitive salary and benefits including unlimited holiday, a well-being allowance and hybrid working (2 days per week in the office).